Investigating the Impact of Job Insecurity and Burnout towards Employee Performance in Mitsubishi Pontianak: The Mediating Role of Work Engagement
Asian Journal of Economics, Business and Accounting,
Aims: This study examined the effects of job insecurity and burnout on employee performance and work engagement as mediating variables at Mitsubishi Pontianak.
Study Design: A quantitative approach was used to investigate this study, and as many as 233 respondents who met the required requirements participated.
Place and Duration of Study: The study took place at Pontianak, West Kalimantan with Mitsubishi Pontianak as a background study and was conducted between September 2022 and November 2022.
Methodology: The samples included a total of 233 respondents (80 men, 153 women; age range 20-50 years). The sample criteria in this study were all workers with active status without any minimum years of service and age requirements. Researchers used AMOS 24 software and structural equation modeling (SEM) to process the data.
Results: The t-score value of job insecurity on employee performance is -3.630, which is greater than the t-table value (1.96) and the p-value shows a number below 0.001, less than 0.05 (α = 0.05). These results indicate that job insecurity has a statistically significant negative relationship with employee performance. The test also showed that there is a negative relationship between burnout and employee performance. It proved by the t-score of burnout indicates this on employee performance of -2.234 and a p-value of less than 0.05, which is 0.25. Job insecurity and burnout have a negative indirect influence on employee performance via job engagement.
Conclusion: This research found that job insecurity and burnout significantly influenced employee performance at Mitsubishi Pontianak. That indicates job insecurity and burnout were statistically significant factors influencing employee performance. Work engagement serves as a mediator, indirectly strengthening the impact of job insecurity and burnout on employee performance.
- Job insecurity
- work engagement
- employee performance
How to Cite
Kominfo. BPS: Agustus 2021, Angkatan Kerja Indonesia 140,15 Juta Orang; 2021.
Bouzari M, Karatepe O. Antecedents and outcomes of job insecurity among salespeople. Mark. Intell. Plan. 2018; 36(2):290-302.
De Witte H, Pienaar J, De Cuyper N. Review 30 years of Longitudinal Studies on the Association Between Job Insecurity and Health and Well-being: Is There Causal Evidence? Australian Psychologist. 2016;51(1):18-31.
Shoss, M. Job Insecurity: an integrative review and agenda for future research. Journal of Management. 2017;436:1911-1939.
Qian S, Yuan Q, Niu W, Liu Z. Is job insecurity always bad? The moderating role of job embeddedness in the relationship between job insecurity and job performance. Journal of Management & Organization. 2018;28(5):956 - 972.
Chirumbolo A, Callea A, Urbini F. Job insecurity and performance in public and private sectors: A moderated mediation model. Journal of Organizational Effectiveness: People and Performance. 2020;7(2):237-253.
Karatepe O, Rezapouraghdam H, Hassania R. Job insecurity, work engagament and their effects on hotel employees' non-green and nonattendance behaviors. International Journal of Hospitality Management. 2020;87.
Tomas J, Seršić D, Witte H. Psychological climate predicting job insecurity through occupational self-efficacy. Emerald Publishing Limited. 2018;48(2):360-380.
Wu G, Hu Z, Zheng J. Role stress, job burnout, and job performance in construction project managers: The moderating role of career calling. International Journal of Environmental Research and Public Health. 2019;16.
Adams I, Mastracci S. Contrasting emotional labor and burnout in civilian and sworn law enforcement personnel. Policing: An International Journal. 2020; 43(2):314-329.
Riethof N, Bob P. Burnout syndrome and logotherapy: Logotherapy as useful conceptual framework for explanation and prevention of burnout. Sec. Public Mental Health; 2019.
Finkelstein A, Bachner Y, Greenberger C, Brooks R, Tenenbaum A. Correlates of burnout among professionals working with people with intellectual and developmental disabilities. Journal of Intellectual Disability Research. 2018;62(10):864-874.
Hejase HJ, Hamdar B, Hashem F, Bou Sleiman R. Decision making under stress: An exploratory study in Lebanon. The Journal of Middle East and North Africa Sciences. 2017;3(12):1-16.
Bernales-Turpo D, Quispe-Velasquez R, Flores-Ticona D, Saintila J, Mamani P, Huancahuire-Vega S, Morales-García W. Burnout, professional self-efficacy, and life satisfaction as predictors of job performance in health care workers: The mediating role of work engagement. Journal of Primary Care & Community Health. 2022;13:1-9.
Sendawula K, Kimuli S, Bananuka J. Training, employee engagement and employee performance: Evidence from Uganda’s health sector. Cogent Business & Management. 2018;5(1):1-12.
Fogaça N, Rego M, Melo M, Armond L, Coelho Jr. F. Job performance analysis: scientific studies in the main journals of management and psychology from 2006 to 2015. Performance Improvement Quarterly. 2018;30(4):231-247.
Darvishmotevali M, Ali F. Job insecurity, subjective well-being and job performance: The moderating role of psychological capital. International Journal of Hospitality Management. 2020; 0278-4319.
Vo-Thanh T, Vu TV, Nguyen N, Nguyen D, Zaman M, Chi H. How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance? Journal of Sustainable Tourism. 2020;907-925.
Lemonaki R, Xanthopoulou D, Bardos A, Karademas E, Simos P. Burnout and job performance: A two-wave study on the mediating role of employee cognitive functioning. European Journal of Work and Organizational Psychology. 2021; 692-704.
Decuypere A, Schaufeli W. Leadership and work engagement: Exploring explanatory mechanisms. German Journal of Human Resource Management. 2019;34(1):1-27.
Lazauskaite-Zabielske J, Urbanaviciute I, Rekasiute Balsiene R. From psychosocial working environment to good performance: The role of work engagement. Baltic Journal of Management. 2018;13(2):236-249.
Alessandri G, Consiglio C, Luthans F, Borgogni L. Testing a dynamic model of the impact of psychological capital on work engagement and job performance. Career Development International. 2018;23(1):33-47.
Grobelna A. Effects of individual and job characteristics on hotel contact employees’ work engagement and their performance outcomes: A case study from Poland. International Journal of Contemporary Hospitality Management. 2019;31(1):349-369.
Shin Y, Hur WM. When do job-insecure employees keep performing well? The buffering roles of help and prosocial motivation in the relationship between job insecurity, work engagement, and job performance. Journal of Business and Psychology. 2020;36:659–678.
Hashem M, Sfeir E, Hejase HJ, Hejase AJ. Effect of online training on employee engagement during the COVID-19 Era. Asian Business Research. 2022;7(5):10-40. Available:https://doi.org/10.20849/abr.v7i5.129
Santhanam N, Srinivas S. Modeling the impact of employee engagement and happiness on burnout and turnover intention among blue-collar workers at a manufacturing company. Benchmarking: An International Journal. 2020;27(2):499-516.
Hair Jr JF, Sarstedt M, Hopkins L, Kuppelwieser VG. Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review. 2014;26 (2):106-121.
Hellgren J, Sverke M, Isaksson K. A two-dimensional approach to job insecurity: consequences for employee attitudes and well-being. European Journal of Work and Organizational Psychology. 1999;8(2): 179-195.
Sverke M, Näswall K, Hellgren J, Chirumbolo A, De Witte H, Goslinga S. European unions in the ake of flexible production. The National Institute for Working Life and The Swedish Trade Unions in Co-operation; 2003.
Maslach C, Jackson S, Leiter M. The Maslach Burnout Inventory Manual. (C. Zalaquett, & R. Wood, Eds.) The Scarecrow Press; 1997.
Chirkowska-Smolak T, Kleka P. The maslach burnout inventory–general survey: Validation across different occupational groups in Poland. Polish Psychological Bulletin. 2011;42(2): 86-94. DOI:10.2478/v10059-011-0014-x
Demerouti E, Bakker A, Vardakou I, Kantas A. The convergent validity of two burnout instruments. European Journal of Psychological Assessment. 2003;19(1): 12–23.
Schaufeli W, Bakker A, Salanova M. The measurement of work engagement with a short questionnaire. Educational and Psychological Measurement. 2006;66(4): 701-716.
Yang CL, Hwang M. Personality traits and simultaneous reciprocal influences between job performance and job satisfaction. Chinese Management Studies.2014;8(1):6-26. DOI:10.1108/CMS-09-2011-0079
Van Vuuren T, de Jong J, Smulders P. The association between subjective job insecurity and job performance across different employment groups: Evidence from a representative sample from the Netherlands. Career Development International.2019;25(3):229-246. DOI:10.1108/CDI-05-2018-0155
Selenko E, Mäkikangas A, Stride C. Does job insecurity threaten who you are? Introducing a social identity perspective to explain well-being and performance consequences of job insecurity. Journal of Organizational Behavior. 2017;38(6):856-875.
Koo B, Yu J, Chua BL, Lee S, Han H. Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry. Journal of Quality Assurance in Hospitality & Tourism. 2019;21(4): 371-401.
Younis JA, Hejase HJ, Dalal HR, Ibrahim NA, Hejase AJ. The impact of human resource practices on nurses’ turnover intention: an empirical study of hospitals in North Lebanon. Journal of Business Theory and Practice. 2021;9(4): 8-46.
Jackson A, Frame M. Stress, health, and job performance: What do we know? Journal of Applied Biobehavioral Research. 2018;23(4):1-14.
Dall’Ora C, Ball J, Reinius M, Griffiths P. Burnout in nursing: a theoretical review. Human Resources for Health. 2020;18:1-17.
Giorgi F, Mattei A, Notarnicola I, Petrucci C, Lancia L. Can sleep quality and burnout affect the job performance of shift-work nurses? A hospital cross-sectional study. Journal of Advanced Nursing. 2017;74(3): 698-708.
Guarnaccia C, Scrima F, Civilleri A, Salerno L. The role of occupational self-efficacy in mediating the effect of job insecurity on work engagement, satisfaction and general health. Current Psychology. 2016;37:488–497.
Asfaw A, Chang CC. The association between job insecurity and engagement of employees at work. Journal of Workplace Behavioral Health. 2019;34(2):96-110.
Park J, Ono M. Effects of workplace bullying on work engagement and health: The mediating role of job insecurity. The International Journal of Human Resource Management;2016. DOI:10.1080/09585192.2016.1155164
Jung H, Jung Y, Yoon H. COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. International Journal of Hospitality Management. 2020;92.
Pap Z, Vîrgă D, Notelaers G, Maricuțoiu L. A multilevel model of job insecurity and engagement. Journal of Managerial Psychology. 2020;35(7/8):529-541.
Contreras F, Espinosa J, Esguerra G. Could personal resources influence work engagement and burnout? a study in a group of nursing staff. SAGE Open. 2020;10(1):1-12.
Zoughaib A, El Achi S, El Dirani A, Hejase HJ. The predominant factors affecting frontline employees’ engagement: Case of the lebanese service sector. Journal of Business Theory and Practice. 2021;9(2):37-67.
Rožman M, Treven S, Cingula M. The impact of behavioral symptoms of burnout on work engagement of older employees: The case of slovenian companies. NAŠE Gospodarstvo/Our Economy. 2018;64(3): 3-11.
Calvo J, Kwatra J, Yansane A, Tokede O, Gorter R, Kalenderian E. Burnout and work engagement among US dentists. Journal of Patient Safety. 2017;17(5):398-404. DOI:10.1097/PTS.0000000000000355
Wang CH, Chen HT. Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights. 2020;3(4):415-429.
Cesário F, Chambel M. Linking organizational commitment and work engagement to employee performance. Knowledge and Process Management. 2017;24(2):152-158.
Borst R, Kruyen P, Lako C, de Vries M. The attitudinal, behavioral, and performance outcomes of work engagement: A comparative meta-analysis across the public, semipublic, and private sector. Review of Public Personnel Administration. 2019;40(4):1-28.
Kartal N. Evaluating the relationship between work engagement, work alienation and work performance of healthcare professionals. International Journal of Healthcare Management. 2018; 11(3):251-259.
Stankevičiūtė Z, Staniškienė E, Ramanauskaitė J. The impact of job insecurity on employee happiness at work: A case of robotised production line operators in furniture industry in Lithuania. Sustainability. 2021;13(3):1-20.
Dai YD, Zhuang WL, Lu SC, Huan TC. Work engagement or job burnout? Psychological ownership amongst the employees of international tourist hotels. Tourism Review. 2021;76(6): 1243-1259.
Van den Broeck A, Elst TV, Baillien E, Sercu M, Schouteden M, De Witte H, Godderis L. Job demands, job resources, burnout, work engagement and their relationships: An analysis across sectors. Journal of Occupational and Environmental Medicine.2017;59(4):369-376. DOI:10.1097/JOM.0000000000000964
Abstract View: 26 times
PDF Download: 9 times