Work Ethos as Mediator of the Influence of Human Relations and Physical Work Environment on Employee Performance

. Setiani *

Faculty of Economics and Business, Universitas Negeri Malang, Indonesia and Faculty of Economics, UIN Maulana Malik Ibrahim Malang, Indonesia.

Risca Kurnia Sari

Faculty of Economics and Business, Universitas Negeri Malang, Indonesia and Faculty of Agriculture, Institut Pertanian Malang, Indonesia.

Alfin Munfarikha

Faculty of Economics, UIN Maulana Malik Ibrahim Malang, Indonesia.

Rini Safitri

Faculty of Economics, UIN Maulana Malik Ibrahim Malang, Indonesia.

*Author to whom correspondence should be addressed.


Abstract

The study aimed to examine the influence of human relations and the physical work environment on employee performance through work ethos. This research is quantitative, with explanatory research and a saturated sampling technique. The data used are primary data from a questionnaire of 70 respondents from the Tourism Office of Batu City, East Java, Indonesia, in 2022. Data analysis with validity, reliability, and hypothesis testing using Smart PLS. The results show that human relations significantly affect employee performance. The physical work environment positively and considerably to employee performance. Work ethos has a positive effect on employee performance. Work ethos mediates human relations and the physical work environment on employee performance. The research implies that it can improve the performance of the Batu City Tourism Office, East Java, Indonesia, by enhancing their work ethos and a comfortable physical work environment, and employees can respect and help each other.

Keywords: Human relations, physical work environment, employee performance, work ethos


How to Cite

Setiani, ., Risca Kurnia Sari, Alfin Munfarikha, and Rini Safitri. 2022. “Work Ethos As Mediator of the Influence of Human Relations and Physical Work Environment on Employee Performance”. Asian Journal of Economics, Business and Accounting 22 (23):297-304. https://doi.org/10.9734/ajeba/2022/v22i23874.