Restraining Cyberloafing Behavior in Private Hospital Employees: Analysis of Work Stress Factors and Locus of Control

Fatmah Bagis *

Faculty of Economics and Business, University of Muhammadiyah Purwokerto, Indonesia.

Akhmad Darmawan

Faculty of Economics and Business, University of Muhammadiyah Purwokerto, Indonesia.

Mega Aprillia Pratamasari

Faculty of Economics and Business, University of Muhammadiyah Purwokerto, Indonesia.

Jovinda Percillia Marifatul U

Faculty of Economics and Business, University of Muhammadiyah Purwokerto, Indonesia.

*Author to whom correspondence should be addressed.


Abstract

This study aimed to examine the impact of locus of control, work stress, and excessive cyberloafing on employee performance. The population of this study were private employees at hospitals in Banyumas district. This study used quantitative methods and used a sample of 182 employees (respondents) selected by the saturated sampling method. The data collection tool used was a questionnaire with a 5-point Likert scale and the type of data collected was primary data. The data obtained were analyzed using PLS (Partial Least Square). The results showed that locus of control and work stress had a positive and significant effect on the performance of Banyumas District Health Office employees. Meanwhile, cyberloafing has a negative and insignificant effect on the performance of Banyumas District Health Office employees. The result partaining to Cyberloafing revealed that internet access did not necessarily impact employees. This was due to leaders who were able to provide good instructions and supervision on how employees use the Internet while working. The adjusted R2 coefficient of determination test results showed a value of 41.9%, which means that the variables locus of control, work stress, and excessive cyberloafing can affect employee performance by 41.9%, while 58.1% are influenced by other factors.

Keywords: Locus of control, work stress, cyberloafing, employee performance, government agencies, work efficiency, health sector


How to Cite

Bagis, Fatmah, Akhmad Darmawan, Mega Aprillia Pratamasari, and Jovinda Percillia Marifatul U. 2024. “Restraining Cyberloafing Behavior in Private Hospital Employees: Analysis of Work Stress Factors and Locus of Control”. Asian Journal of Economics, Business and Accounting 24 (6):181-91. https://doi.org/10.9734/ajeba/2024/v24i61352.

Downloads

Download data is not yet available.

References

Harismasakti E, Nardi N. The influence of satisfaction, work motivation, and discipline on employee performance. The Asia Pacific Journal of Management Studies. 2022;9(1):9–18. Available:https://doi.org/10.55171/apjms.v9i1.631

Purwanto K. The influence of work motivation on employee performance. International Journal of Management and Business. 2012;3(1):1–22.

Bagis F, Pratama BC, Kharismasyah AY. The influence of work discipline, organizational commitment and job satisfaction on employee performance: Case study of educational institutions. Journal of Business and Management Inspiration. 2019;3(1):21.

Sungkono ISR, Marwan M, Milwan M. The effect of work motivation and organizational culture on the performance of employees at the sula islands regency education service. The Effect of Work Motivation and Ebbank. 2021;52:1–16. Available:http://ebbank.stiebbank.ac.id/index.php/EBBANK/article/view/205%0Ahttp://ebbank.stiebbank.ac.id/index.php/EBBANK/article/viewFile/205/145

Lukiana L, Hukom M. The effect of self efficacy and locus of control on employee performance with transformational leadership style as a moderating variable. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). 2022; 5(2):15619–15630.

Sugihanawati A. The influence of locus of control and job stress on the performance of midwifery academy lecturers. SEAJOM: The Southeast Asia Journal of Midwifery. 2019;5(2):69–73. Available:https://doi.org/10.36749/seajom.v5i2.71

Bagis Fatmah, Akhmad D, Anggraini IAP. The influence of locus of control, transformational and spiritual leadership at work on employee performance. BUSINESS: Journal of Islamic Business and Management. 2021;9(2):301. Available:https://doi.org/10.21043/bisnis.v9i2.11832

Ahmed. The Influence of Training, Personality and Work Motivation on the Performance of LPMP Banten Employees. Formosa Journal of Multidisciplinary Research. 2022;1(2):343–366. Available:https://doi.org/10.55927/fjmr.v1i2.425

Safriani Nini, Wulandari, Mukhlis. The influence of position promotion, performance allowances and leadership on employee performance at the bima city BKKBN office. Formosa Journal of Social Sciences (FJSS). 2022;1(1):47–64. Available:https://doi.org/10.55927/fjss.v1i1.465

Abid Muhtarom, Hery Suprapto, Fatihatus Sa’adah. Pengaruh locus of control, organizational commitment, dan perilaku cyberloafing terhadap kinerja pegawai di era kebiasaan baru (Studi pada pegawai perumda BPR. Bank Daerah Lamongan). Jurnal E-Bis (Ekonomi-Bisnis). 2021;5(1):115–125. Available:https://doi.org/10.37339/e-bis.v5i1.453

Ary IR, Sriathi AAA. The influence of self efficacy and locus of control on employee performance (Study at Ramayana Mal Bali). Udayana University Management E-Journal. 2019;8(1):30. Available:https://doi.org/10.24843/ejmunud.2019.v08.i01.p02

Promsri C. The influence of external locus of control on life stress: Evidence from graduate students in thailand. International Journal of Social Sciences Perspectives. 2018;3(1):38–41. Available:https://doi.org/10.33094/7.2017.2018.31.38.41

Andarini RD, Agustina F, Mustika D. The influence of organizational culture, job stress, locus of control on employee performance: Job satisfaction as a mediating variable. TECHNOBIZ: International Journal of Business. 2022;5(2):106. Available:https://doi.org/10.33365/tb.v5i2.2296

Pulungan PIS, Rivai HA. Pengaruh locus of control dan efikasi diri terhadap kinerja karyawan with employee engagement as an intervening variable at PT semen padang. Economic Tower Journal: Research and Scientific Studies in the Field of Economics. 2021;7(1):54–65. Available:https://doi.org/10.31869/me.v7i1.2539

Hendri Made, Kirana KC. The influence of leadership style, locus of control, organizational commitment and organizational culture on employee performance at the roy sentoso collection. Journal of Research Innovation. 2021;2(1).

Holden SL, Forester BE, Williford HN, Reilly E. Sport locus of control and perceived stress among college student-athletes. International Journal of Environmental Research and Public Health. 2019;16(16). Available:https://doi.org/10.3390/ijerph16162823

Suari GAMS, Rahyuda AG, Riana IG, Wibawa IMA, Sari GAPLP, Yana IGAAK, Putra IKN. The effect of role ambiguity on cyberloafing with work stress as a mediating variable. International Journal of Health Sciences. 2022;2211–2219. Available:https://doi.org/10.53730/ijhs.v6ns4.7145

Wirya KS, Andiani ND, Telagawathi NLWS. The influence of job stress and job satisfaction on employee performance of pt. bpr sedana murni. Prospect Journal of Management And Business. 2020;2(1):50. Available:https://doi.org/10.23887/pjmb.v2i1.26190

Parasian CS, Adiputra IG. The effect of job stress and job satisfaction on employee performance. Journal of Managerial and Entrepreneurship. 2021;3(4):922. Available:https://doi.org/10.24912/jmk.v3i4.13433

Damayanti A, Hayati K, Mardiana N, Management J, Ekonomi F, Lampung U. The Effect of Work Stress and Cyberloafing Behavior on Employee Performance. 2022;9(2018):56–64.

Maduningtias L, Khoir OI, Tarwijo T. The influence (Occupational safety and health) and job stress on employee performance (Case study at PT. Ridar Essindo in Tangerang). JIIP Scientific Journal of Educational Sciences. 2021;4(4):279–284. Available:https://doi.org/10.54371/jiip.v4i4.270

Ramadhan R, Prasetio AP. The influence of perceived organizational support and job stress on employee performance (Study at the Central Lampung Health Service). E-Proceedings of Management. 2020;7(2):1–10.

Kamila MN, Muafi M. The influence of job stress and job boredom on employee performance mediated by cyberloafing behavior: Evidence in indonesia. International Journal of Research in Business and Social Science. 2023;(2147- 4478):12(1):99–109. Available:https://doi.org/10.20525/ijrbs.v12i1.2272

Betts TK, Setterstrom AJ, Pearson JM, Totty S. Explaining cyberloafing through a theoretical integration of theory of interpersonal behavior and theory of organizational justice. Journal of Organizational and End User Computing. 2014;26(4):23–42. Available:https://doi.org/10.4018/joeuc.2014100102

Nurhidayah D, Wahyanti CT. Cyberloafing: Minimizing work stress on millennial generations employees. International Journal of Social Science and Business. 2021;5(3):384. Available:https://doi.org/10.23887/ijssb.v5i3.36872

Rohmah NK, Malik N, Robbie RI. The effect of cyberloafing and work stress on teachers and educational performance. Conference on Economic and Business Innovation (CEBI). 2023; 3(1):918–927. Available:https://doi.org/10.31328/cebi.v3i1.421

Sofyanty D. Cyberloafing behavior seen from psychological capital and adversity quotient. Ubhara Management Scientific Journal. 2019;1(2). Available:https://doi.org/10.31599/jmu.v1i2.550

Kara IU, Köse BÇ. No TitleOne of the most beautiful things in the world. Journal. 2022;6(8.5.2017):2003–2005.

Hurriyati D, Marlinda I. The relationship between job stress and cyberloafing behavior in administrative and hr employees of sunan rubber palembang ltd. Endless. International Journal of Future Studies. 2023;6(1):239–256. Available:https://doi.org/10.54783/endlessjournal.v6i1.140

Ernawati RD, Rahayu LP, Lisdiana N. The influence of self-control and cyberloafing behavior on the performance of elementary school employees in kembangkuning subdistrict, cepogo, boyolali during the covid-19 pandemic. Journal of Management Science and Accounting. 2021;9(2):194–203.

Palangda ED, Solang D, Mandang JH. The influence of cyberloafing behavior on elementary school teacher performance when working from home due to Covid-19. Psychopedia. 2021;2(1):83–87.

Triana N, Muttaqien M, Rahman B. Analisis pengaruh locus of control terhadap kinerja karyawan dan etika kerja islam sebagai variabel moderating (studi pada karyawan bank aceh Syariah Kota Lhokseumawe). Journal Ilmu Keuangan Dan Perbankan (JIKA). 2021;10(2):214–234. Available:https://doi.org/10.34010/jika.v10i2.4910

Ulumudiniati M, Asandimitra N. The influence of financial literacy, financial self-efficacy, locus of control, parental income, love of money on financial management behavior: Lifestyle as mediation. Journal of Management Science. 2022;10(1):51–67. Available:https://doi.org/10.26740/jim.v10n1.p51-67

Yunaena, Hayati S. Pengaruh Locus of Control Terhadap Kinerja Karyawan Bank Syariah Mandiri Kc Padan; 2018.

Piscesta F, Catholic U, Charitas M. The influence of work-life balance on job stress in teaching accountants in palembang city. Journal of Accounting Information. 2022;2:129–140.

Wu X, Li Y, Yao Y, Luo X, He X, Yin W. Development of construction workers job stress scale to study and the relationship between job stress and safety behavior: An empirical study in beijing. International Journal of Environmental Research and Public Health. 2018; 15(11):1–12. Available:https://doi.org/10.3390/ijerph15112409

Pandey D. Job stress and employee performance: assessment of the impact of job stress. International Research Journal of Human Resources And Social Sciences. 2020;7:124–135.

Chen JC, Silverthorne C. The impact of locus of control on job stress, job performance and job satisfaction in Taiwan. Leadership and Organization Development Journal. 2008;29(7):572–582. Available:https://doi.org/10.1108/01437730810906326

Pratiwi WS ni, Sujana WI, Novarini NN. The influence of job stress and job satisfaction on turnover intention of employees at the giri kusuma cooperative, Nusa Dua, Badung. New Innovations in Science, Technology and Humanities Research, 415; 2019.

Astuty I, Danupranata G. Testing the model of the relationship between job satisfaction and deviant behavior in the workplace in view of demographic characteristics. Muhammadiyah Journal of Business Management. 2021;2(1):9. Available:https://doi.org/10.24853/jmmb.2.1.9-20.

Harisur M, Howladar R, Rahman S, Uddin A. Deviant workplace behavior and job performance: The moderating effect of transformational leadership. Iranian Journal of Management Studies. 2018;11(1):2008–7055. Available:https://doi.org/10.22059/ijms.2018.226143.672514

Ozler DE, Polat G. Cyberloafing phenomenon in organizations: Determinants and impacts. International Journal of EBusiness and EGovernment Studies. 2012;4(2):1–15. Available:http://www.sobiad.org/eJOURNALS/journal_IJEBEG/arhieves/2012_2/derya_ergun.pdf

Sitorus RR, NUgrahaningsih H, Yani AS, Gunawan GU. The effect of organizational commitment and cyberloafing on employee performance as moderated by work procedures (SOP). Services Management Media. 2019;7(2):18–33. Available:http://journal.uta45jakarta.ac.id/index.php/MMJ/article/view/2501

Bagis F. The influence of cyberloafing, self efficacy, and organizational culture on the performance of employees at regional revenue agency, banyumas district. International Journal of Economics, Business and Accounting Research (IJEBAR). 2023;7(1). Available:https://jurnal.stie-aas.ac.id/index.php/IJEBAR

Liberman B, Seidman G, McKenna KYA, Buffardi LE. Employee job attitudes and organizational characteristics as predictors of cyberloafing. Computers in Human Behavior. 2011;27(6):2192–2199. Available:https://doi.org/10.1016/j.chb.2011.06.015

Steven HJ, Prasetio AP. The effect of job stress and job satisfaction on employee performance. Science and Technology Research Journal. 2020;5(1):78–88. Available:https://doi.org/10.32528/ipteks.v5i1.3022

Ghozali I. Multivariate Analysis Application with the IBM SPSS 25 Program; 2018. Available:http://library.matanauniversity.ac.id/matanalib/index.php?p=show_detail&id=4962

Budiarti I, Pratama L. Pengendalian diri, komitmen organisasional dan perilaku cyberloafing terhadap kinerja karyawan(Studi Pada Jasa E-Logistik Bisnis Di Bandung). JEMBA: Journal Of Economics, Management, Business, and Accounting. 2022;2(1):37–46.

Bagis, Fatmah, Darmawan, Akhmad, Handani AP, Rahmawati DV. Pengaruh efikasi diri, karakteristik pekerjaan dan perilaku kewargaan organisasi terhadap kinerja karyawan. Studi Pada Karyawan Java Heritage Hotel Purwokerto. Derivatif : Jurnal Manajemen. 2021;(2).

Share. (n.d.). The Influence of Motivation and Work Environment on Employee Performance with Job Satisfaction as an Intervening Variable. Derivatives: Management Journal.